Editor's Picks

Successful digital transformation focuses on change, not technology

Change Management Successful digital transformation focuses on change, not technology

22h Austin Clark
Intelligent information capture and the future of digital customer service

Digital Customer Service Intelligent information capture and the future of digital customer service

2d Austin Clark
Q&A - Jonathan Owen and technology at local council level - part 2

Digital Customer Service Q&A - Jonathan Owen and technology at local council level - part 2

7d Austin Clark
Government’s rapid cloud adoption lacks security (Infographic)

Cloud Computing Government’s rapid cloud adoption lacks security (Infographic)

6d Austin Clark
Why are SMEs still locked out of public sector contracts while the big boys keep failing?

Change Management Why are SMEs still locked out of public sector contracts while the big boys keep failing?

1w Guest Writer
Contact centres: the intersection of software innovation and changing consumer behaviours

Digital Customer Service Contact centres: the intersection of software innovation and changing consumer behaviours

6d Austin Clark
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Latest

Local councils’ strategy to reduce waiting times failing to pay dividends, according to FoI data

Digital Customer Service Local councils’ strategy to reduce waiting times failing to pay dividends, according to FoI data

19m Austin Clark
The power of voice

Digital Customer Service The power of voice

23h Guest Writer
IoT project guidance outlined in new report

Smart Cities IoT project guidance outlined in new report

1d Austin Clark
£2.6bn spent and still no cigar for public sector cloud adoption

Cloud Computing £2.6bn spent and still no cigar for public sector cloud adoption

2d Guest Writer
Brexit will harm UK infrastructure improvements, say industry professionals

5G & Mobile Brexit will harm UK infrastructure improvements, say industry professionals

5d Austin Clark
HM Land Registry to launch new Local Land Charges service

Digital Customer Service HM Land Registry to launch new Local Land Charges service

6d Austin Clark
Parts of OS MasterMap to be unlocked

Data Insight Parts of OS MasterMap to be unlocked

7d Austin Clark
Tower Hamlets and Agilisys agree two year extension to deliver transformation

Digital Transformation Tower Hamlets and Agilisys agree two year extension to deliver transformation

7d Austin Clark

Events

Public Sector Show 2018
Upcoming

Event Public Sector Show 2018

2m ExCeL London
digitech18 – the technology & procurement showcase for the public sector

Event digitech18 – the technology & procurement showcase for the public sector

3w
Driving Digital Change: Transforming services, cultures and experiences

Event Driving Digital Change: Transforming services, cultures and experiences

1w America Square Conference Centre, London
Smart Cities and Communities: Solving Urban Challenges

Event Smart Cities and Communities: Solving Urban Challenges

7m