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    Editor's Picks

    Successful digital transformation focuses on change, not technology

    Change Management Successful digital transformation focuses on change, not technology

    22h Austin Clark
    Intelligent information capture and the future of digital customer service

    Digital Customer Service Intelligent information capture and the future of digital customer service

    2d Austin Clark
    Q&A - Jonathan Owen and technology at local council level - part 2

    Digital Customer Service Q&A - Jonathan Owen and technology at local council level - part 2

    7d Austin Clark
    Government’s rapid cloud adoption lacks security (Infographic)

    Cloud Computing Government’s rapid cloud adoption lacks security (Infographic)

    6d Austin Clark
    Why are SMEs still locked out of public sector contracts while the big boys keep failing?

    Change Management Why are SMEs still locked out of public sector contracts while the big boys keep failing?

    1w Guest Writer
    Contact centres: the intersection of software innovation and changing consumer behaviours

    Digital Customer Service Contact centres: the intersection of software innovation and changing consumer behaviours

    6d Austin Clark
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    Latest

    Local councils’ strategy to reduce waiting times failing to pay dividends, according to FoI data

    Digital Customer Service Local councils’ strategy to reduce waiting times failing to pay dividends, according to FoI data

    19m Austin Clark
    The power of voice

    Digital Customer Service The power of voice

    23h Guest Writer
    IoT project guidance outlined in new report

    Smart Cities IoT project guidance outlined in new report

    1d Austin Clark
    £2.6bn spent and still no cigar for public sector cloud adoption

    Cloud Computing £2.6bn spent and still no cigar for public sector cloud adoption

    2d Guest Writer
    Brexit will harm UK infrastructure improvements, say industry professionals

    5G & Mobile Brexit will harm UK infrastructure improvements, say industry professionals

    5d Austin Clark
    HM Land Registry to launch new Local Land Charges service

    Digital Customer Service HM Land Registry to launch new Local Land Charges service

    6d Austin Clark
    Parts of OS MasterMap to be unlocked

    Data Insight Parts of OS MasterMap to be unlocked

    7d Austin Clark
    Tower Hamlets and Agilisys agree two year extension to deliver transformation

    Digital Transformation Tower Hamlets and Agilisys agree two year extension to deliver transformation

    7d Austin Clark

    Events

    Public Sector Show 2018
    Upcoming

    Event Public Sector Show 2018

    2m ExCeL London
    digitech18 – the technology & procurement showcase for the public sector

    Event digitech18 – the technology & procurement showcase for the public sector

    3w
    Driving Digital Change: Transforming services, cultures and experiences

    Event Driving Digital Change: Transforming services, cultures and experiences

    1w America Square Conference Centre, London
    Smart Cities and Communities: Solving Urban Challenges

    Event Smart Cities and Communities: Solving Urban Challenges

    7m