CompaniesBT

BT

BT is one of the world’s leading communications services companies, serving the needs of customers in the UK and in more than 170 countries worldwide.

As one of the UK’s largest suppliers of networked IT solutions for government, we’re well-placed to help you improve services, gain operational efficiencies, and meet stringent budget targets. We’ve tackled many of the issues ourselves and have expertise in the areas where gains can be made.

We serve all 433 Local Authorities in the UK providing services to you all, but we would like to do a lot more with you.

More to help you Connect Communities for a better future today and we want you our customer to save money, improving the citizen experience and regenerating and growing your local economy through innovation.

More to help you boost the effectiveness of your people, those delivering the front line services that touch all of our lives. A growing and aging population means more people out with clients,  but needing to be in touch with their office base.

More to allow you to cope with the cost pressures that are bearing down on you. Like helping you to share services, like payroll, HR and Finance to keep your back office costs in check.

We will use technology to reduce the cost of providing citizen services. For example cutting the cost of citizen contact by up to 90% by replacing a call advisor at £4 per call with a web interaction via ‘Auto-contact’ costing 32 pence.

And we will offer you innovative cloud solutions so that you can pay only per user for what you use, when you need it, saving up to 30% on communication costs in the process, so you free budget to spend on frontline services.

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