Birmingham City Council turns to AI for customer service

Digital Customer Service Birmingham City Council turns to AI for customer service

4y Austin Clark
One borough, one community: the story of a bold strategic transformation

Digital Customer Service One borough, one community: the story of a bold strategic transformation

4y Austin Clark
Digital transformation in housing gathers pace

Conferences and Events Digital transformation in housing gathers pace

4y Austin Clark
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The ways digital technology can help resolve the social care crisis (Infographic)

Adult Social Care The ways digital technology can help resolve the social care crisis (Infographic)

4y Austin Clark
Creating order among data chaos

Data Insight Creating order among data chaos

4y Guest Writer
Q&A: Overcoming the challenges presented by digital transformation

Digital Customer Service Q&A: Overcoming the challenges presented by digital transformation

4y Austin Clark
Stoke-on-Trent to give citizens the ability to track service requests in real-time

Digital Customer Service Stoke-on-Trent to give citizens the ability to track service requests in real-time

4y Austin Clark
How Chatbots are changing the user experience for the better

Digital Customer Service How Chatbots are changing the user experience for the better

4y Austin Clark
Salford launches ambitious ‘8,000’ online drive

Digital Customer Service Salford launches ambitious ‘8,000’ online drive

4y Austin Clark
Digital telecare: Looking beyond usual technology to deliver better citizen outcomes (case study)

Digital Customer Service Digital telecare: Looking beyond usual technology to deliver better citizen outcomes (case study)

4y Austin Clark
Serco partnership with Hertfordshire County Council extended until 2021

Adult Social Care Serco partnership with Hertfordshire County Council extended until 2021

4y Austin Clark
Data innovation drive receives £6m government funding boost

Data Insight Data innovation drive receives £6m government funding boost

4y Austin Clark
Supercharged UK Artificial Intelligence (AI) industry detailed

Digital Customer Service Supercharged UK Artificial Intelligence (AI) industry detailed

4y Austin Clark
Birmingham City Council website wins Lovie Awards

Digital Customer Service Birmingham City Council website wins Lovie Awards

4y Austin Clark
UK joins EU and EFTA countries in signing Tallinn eGovernment Declaration

Digital Customer Service UK joins EU and EFTA countries in signing Tallinn eGovernment Declaration

4y Austin Clark
Eight top tips on serving your citizens online

Digital Customer Service Eight top tips on serving your citizens online

4y Austin Clark
Aylesbury Vale District Council turns to AI to boost customer service

Digital Customer Service Aylesbury Vale District Council turns to AI to boost customer service

4y Austin Clark
Hertfordshire County Council showcasing the importance of customer service

Digital Customer Service Hertfordshire County Council showcasing the importance of customer service

4y Austin Clark
Webinar to discuss how to deliver a seamless customer experience

Conferences and Events Webinar to discuss how to deliver a seamless customer experience

4y Austin Clark
Is austerity driving the customer service delivery revolution in local government?

Digital Customer Service Is austerity driving the customer service delivery revolution in local government?

4y Guest Writer
Q&A: Are housing providers ready for a revolution in long term care?

Adult Social Care Q&A: Are housing providers ready for a revolution in long term care?

4y Austin Clark
Top tips to help build online communication portals for schools

Digital Customer Service Top tips to help build online communication portals for schools

4y Austin Clark
Hampshire council encourages residents to Just ask Alexa

Adult Social Care Hampshire council encourages residents to Just ask Alexa

4y Austin Clark
East Northamptonshire Council moves to  ‘Digital Concierge’

Digital Customer Service East Northamptonshire Council moves to  ‘Digital Concierge’

4y Austin Clark
Local government to start using GOV.UK Notify

Digital Customer Service Local government to start using GOV.UK Notify

4y Austin Clark
Newcastle City Council installs gigabit broadband in social housing developments

Digital Customer Service Newcastle City Council installs gigabit broadband in social housing developments

4y Austin Clark
Are the hard to reach at risk of becoming ‘the hardly reached'?

Digital Customer Service Are the hard to reach at risk of becoming ‘the hardly reached'?

4y Austin Clark
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