New funding to improve care through technology welcomed

Adult Social Care New funding to improve care through technology welcomed

7m Austin Clark
All London boroughs sign up to database of rogue landlords

Data Insight All London boroughs sign up to database of rogue landlords

7m Austin Clark
The role of technology in adult social care

Adult Social Care The role of technology in adult social care

7m Austin Clark
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Councils racing ahead of NHS in visitor journey management solution deployment

Digital Customer Service Councils racing ahead of NHS in visitor journey management solution deployment

7m Austin Clark
Agile Experimentation: the better way to deliver government digital transformation?

Change Management Agile Experimentation: the better way to deliver government digital transformation?

7m Guest Writer
Council websites show progress in presentation of childcare information and services

Digital Customer Service Council websites show progress in presentation of childcare information and services

7m Austin Clark
The rise of chatbots in local councils…what can we learn from Marty McFly?

Digital Customer Service The rise of chatbots in local councils…what can we learn from Marty McFly?

7m Guest Writer
Council websites need to make Local Plan more accessible to residents

Change Management Council websites need to make Local Plan more accessible to residents

7m Austin Clark
New UKVI contract aims to streamline application process

Digital Customer Service New UKVI contract aims to streamline application process

7m Austin Clark
Councils back launch of open source library for digital services

Data Insight Councils back launch of open source library for digital services

7m Austin Clark
Redcar and Cleveland signs deal to transform revenues and benefits services

Digital Customer Service Redcar and Cleveland signs deal to transform revenues and benefits services

7m Austin Clark
HMCTS 'behind where it expected to be' in reform programme

Digital Customer Service HMCTS 'behind where it expected to be' in reform programme

7m Austin Clark
Fully digital divorce applications go live

Digital Customer Service Fully digital divorce applications go live

7m Austin Clark
Great expectations: are today’s digital citizens being served?

Change Management Great expectations: are today’s digital citizens being served?

7m Austin Clark
Stockport advances digital-first approach through engagement management

Digital Customer Service Stockport advances digital-first approach through engagement management

7m Austin Clark
GDS launches consultation on website and app accessibility

Digital Customer Service GDS launches consultation on website and app accessibility

7m Austin Clark
Delivering data driven public services (video)

Data Insight Delivering data driven public services (video)

8m Austin Clark
Why does the computer say ‘no’?

Data Insight Why does the computer say ‘no’?

8m Austin Clark
Technology a “double-edged sword”, say majority of public servants

Digital Customer Service Technology a “double-edged sword”, say majority of public servants

8m Austin Clark
DVSA announces digital strategy

Digital Customer Service DVSA announces digital strategy

8m Austin Clark
Six ways to build a successful customer self-service strategy

Digital Customer Service Six ways to build a successful customer self-service strategy

8m Guest Writer
Liverpool City Council takes public protection and licensing services to the cloud

Cloud Computing Liverpool City Council takes public protection and licensing services to the cloud

8m Austin Clark
Key Cities partners with BSA to address UK skills shortage

Digital Customer Service Key Cities partners with BSA to address UK skills shortage

8m Austin Clark
Survey reveals citizen attitudes towards AI in the public sector

Digital Customer Service Survey reveals citizen attitudes towards AI in the public sector

8m Austin Clark
How local governments can capitalise on real-time communications

Cloud Computing How local governments can capitalise on real-time communications

8m Guest Writer
Simplicity and choice equal digital customer service success

Digital Customer Service Simplicity and choice equal digital customer service success

8m Austin Clark
Scottish councils ‘recognising the potential of digital’

Digital Customer Service Scottish councils ‘recognising the potential of digital’

8m Austin Clark