close

Innovation and change

Service delivery

Data and security

Digital infrastructure

People and processes

    Information

    Service deliveryDigital Customer Service
    Sort
    Salford's Digital You: 'People don't care about technology'

    Digital Customer Service Salford's Digital You: 'People don't care about technology'

    2y Austin Clark
    GovTech Fund challenges tech to solve problems

    Adult Social Care GovTech Fund challenges tech to solve problems

    2y Chrissy Chiu
    Digital 3.0 for the citizen

    Digital Customer Service Digital 3.0 for the citizen

    2y Guest Writer
    Get the latest analysis and reports delivered to your inbox daily
    Q&A: The success of Salford’s Digital You project

    Digital Customer Service Q&A: The success of Salford’s Digital You project

    2y Austin Clark
    Durham launches digital strategy consultation

    Digital Customer Service Durham launches digital strategy consultation

    2y Austin Clark
    Tendring Council develops leisure and tourism app

    Digital Customer Service Tendring Council develops leisure and tourism app

    2y Austin Clark
    Case study: Canterbury drives service transformation

    Digital Customer Service Case study: Canterbury drives service transformation

    2y Austin Clark
    The roles for service and support in public sector digital transformation projects

    Digital Customer Service The roles for service and support in public sector digital transformation projects

    2y Guest Writer
    Why digital will be critical for future success in the housing sector

    Adult Social Care Why digital will be critical for future success in the housing sector

    2y Austin Clark
    Land Registry explores Blockchain for next phase of Digital Street project

    Digital Customer Service Land Registry explores Blockchain for next phase of Digital Street project

    2y Austin Clark
    Helping residents help themselves

    Digital Customer Service Helping residents help themselves

    2y Guest Writer
    Hackney introduces digital FOI system

    Digital Customer Service Hackney introduces digital FOI system

    2y Austin Clark
    Councils urged to be ready for new HMO legislation

    Digital Customer Service Councils urged to be ready for new HMO legislation

    2y Austin Clark
    Digital document solutions and the public sector (Part 2)

    Digital Customer Service Digital document solutions and the public sector (Part 2)

    2y Austin Clark
    OHSXtra leads the way for digital accessibility compliance for the NHS in the Sitemorse NHS70 Accessibility Index

    Digital Customer Service OHSXtra leads the way for digital accessibility compliance for the NHS in the Sitemorse NHS70 Accessibility Index

    2y Austin Clark
    Digital document solutions and the public sector (Part 1)

    Cloud Computing Digital document solutions and the public sector (Part 1)

    2y Austin Clark
    Salford launches new self-service benefits advice website

    Digital Customer Service Salford launches new self-service benefits advice website

    2y Austin Clark
    The importance of customer service in the public sector

    Digital Customer Service The importance of customer service in the public sector

    2y Guest Writer
    Why the Local Digital Declaration matters to Stockport

    Digital Customer Service Why the Local Digital Declaration matters to Stockport

    2y Austin Clark
    Getting the NHS AI-ready: Four things that need to happen

    Data and security Getting the NHS AI-ready: Four things that need to happen

    2y Guest Writer
    Councils must invest in digital self-service now or face catastrophe

    Digital Customer Service Councils must invest in digital self-service now or face catastrophe

    2y Guest Writer
    Ensuring the NHS mobile app doesn't become an unwanted birthday present

    Digital Customer Service Ensuring the NHS mobile app doesn't become an unwanted birthday present

    2y Guest Writer
    Case study: North Tyneside Council saves 103 hours every month through new data strategy

    Digital Customer Service Case study: North Tyneside Council saves 103 hours every month through new data strategy

    2y Guest Writer
    It’s about service change, not IT

    Digital Customer Service It’s about service change, not IT

    2y Austin Clark
    Five customer service tech trends you need to know

    Digital Customer Service Five customer service tech trends you need to know

    2y Austin Clark
    Three steps to effectively execute a customer journey map

    Digital Customer Service Three steps to effectively execute a customer journey map

    3y Austin Clark
    Councils turn to smart tech to enhance service delivery

    Digital Customer Service Councils turn to smart tech to enhance service delivery

    3y Austin Clark
    1 2 3 4 … 14