Enfield Council to introduce customer service 'robot'

Digital Customer Service Enfield Council to introduce customer service 'robot'

3y Austin Clark
NHS England invests in web accessibility

Digital Customer Service NHS England invests in web accessibility

3y Austin Clark
Majority of civil servants don't understand GaaP, survey says

Digital Customer Service Majority of civil servants don't understand GaaP, survey says

3y Austin Clark
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DVLA counting the cost of digital tax drive

Digital Customer Service DVLA counting the cost of digital tax drive

3y Austin Clark
Digital innovation should be central to transformation programmes, paper states

Cloud Computing Digital innovation should be central to transformation programmes, paper states

3y Austin Clark
Scottish rural programme continues to face IT challenges

Digital Customer Service Scottish rural programme continues to face IT challenges

3y Austin Clark
Councils go digital to improve services and save money

Adult Social Care Councils go digital to improve services and save money

3y Austin Clark
Council parking tech scoops award

Digital Customer Service Council parking tech scoops award

3y Austin Clark
Another council signs up to SWAN

Cloud Computing Another council signs up to SWAN

3y Austin Clark
HMRC got digital rollout wrong, NAO says

Digital Customer Service HMRC got digital rollout wrong, NAO says

3y Austin Clark
Council websites show marked improvement in mobile and accessibility performance

Cloud Computing Council websites show marked improvement in mobile and accessibility performance

3y Austin Clark
GDS accessibility chief outlines future plans

Digital Customer Service GDS accessibility chief outlines future plans

3y Austin Clark
Flexible minimum standard of broadband speed needed to avoid digital twilight zones

Digital Customer Service Flexible minimum standard of broadband speed needed to avoid digital twilight zones

3y Austin Clark
Standards revealed for Scottish government's 'mygov.scot' platform

Digital Customer Service Standards revealed for Scottish government's 'mygov.scot' platform

3y
Early version of driving licence app revealed

Cloud Computing Early version of driving licence app revealed

3y
Digital tax details pushed back post-EU Referendum

Digital Customer Service Digital tax details pushed back post-EU Referendum

3y
London streets ahead when it comes to data usage

Cloud Computing London streets ahead when it comes to data usage

3y Austin Clark
Better broadband is music to the ears of pub regulars

Digital Customer Service Better broadband is music to the ears of pub regulars

3y Austin Clark
Public sector digital rules agreed by EU

Adult Social Care Public sector digital rules agreed by EU

3y Austin Clark
New vehicle telematics agreement to help public sector boost efficiency

Digital Customer Service New vehicle telematics agreement to help public sector boost efficiency

3y Austin Clark
How well are local authorities serving citizens online? (Infographic)

Digital Customer Service How well are local authorities serving citizens online? (Infographic)

3y Austin Clark
Hull hosts UK’s most sluggish urban broadband speeds

Digital Customer Service Hull hosts UK’s most sluggish urban broadband speeds

3y Austin Clark
Leeds and Bradford join the Gigabit City revolution

Digital Customer Service Leeds and Bradford join the Gigabit City revolution

3y Austin Clark
Collaboration results in new GOV.UK tool

Adult Social Care Collaboration results in new GOV.UK tool

3y Austin Clark
Agilisys reveals results of its first UK Contact Centre Quality Monitoring Survey 

Digital Customer Service Agilisys reveals results of its first UK Contact Centre Quality Monitoring Survey 

3y Austin Clark
Environment Agency hopes to hook public with new online service (Video)

Digital Customer Service Environment Agency hopes to hook public with new online service (Video)

3y Austin Clark
Local authorities to utilise children’s services app

Digital Customer Service Local authorities to utilise children’s services app

3y Austin Clark