Perth & Kinross launches new look website

Digital Customer Service Perth & Kinross launches new look website

3y Austin Clark
Leeds City Council partners with Civica for integrated housing management system

Digital Customer Service Leeds City Council partners with Civica for integrated housing management system

3y Austin Clark
New service app introduced by council

Digital Customer Service New service app introduced by council

3y Austin Clark
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Voice ID tech to be rolled out by HMRC

Digital Customer Service Voice ID tech to be rolled out by HMRC

3y Austin Clark
Council library services could be doing more to encourage e-readers

Digital Customer Service Council library services could be doing more to encourage e-readers

3y Austin Clark
Council deal brings SMART cycling corridor closer to reality

Digital Customer Service Council deal brings SMART cycling corridor closer to reality

3y Austin Clark
More must be done ‘to produce less’ when presenting services online

Digital Customer Service More must be done ‘to produce less’ when presenting services online

3y Austin Clark
Gartner predicts future of personal data in smart cities

Data Insight Gartner predicts future of personal data in smart cities

3y Austin Clark
Study finds public does want to engage digitally with the government

Digital Customer Service Study finds public does want to engage digitally with the government

3y Austin Clark
Q&A: Agilisys Director Richard Hanrahan discusses the digital transformation journey

Cloud Computing Q&A: Agilisys Director Richard Hanrahan discusses the digital transformation journey

3y Austin Clark
Too many council websites overcomplicating social housing applications

Digital Customer Service Too many council websites overcomplicating social housing applications

3y Austin Clark
The digital transformation journey (Part Two): Collaboration

Digital Customer Service The digital transformation journey (Part Two): Collaboration

3y Austin Clark
Data scientists needed to 'sift local councils’ information goldmine'

Data Insight Data scientists needed to 'sift local councils’ information goldmine'

3y Austin Clark
Barnet Council delivers £31m savings via support contract

Digital Customer Service Barnet Council delivers £31m savings via support contract

3y Austin Clark
Hounslow switches to cloud case management for CRM and digital customer service

Cloud Computing Hounslow switches to cloud case management for CRM and digital customer service

3y Austin Clark
Cost and difficulty of making tax digital ‘underestimated by HMRC’

Digital Customer Service Cost and difficulty of making tax digital ‘underestimated by HMRC’

3y Austin Clark
Why digital government can enjoy big benefits from self-service (Guest post)

Digital Customer Service Why digital government can enjoy big benefits from self-service (Guest post)

3y Austin Clark
‘Place as a platform’ encapsulates the future for ICT service delivery

Digital Customer Service ‘Place as a platform’ encapsulates the future for ICT service delivery

3y Austin Clark
Hull and Civica sign new deal

Digital Customer Service Hull and Civica sign new deal

3y Austin Clark
Customer service for public services in a digital age: part two

Digital Customer Service Customer service for public services in a digital age: part two

3y Austin Clark
Facing fears: six steps towards a commercial model

Digital Customer Service Facing fears: six steps towards a commercial model

3y Guest Writer
Customer service for public services in a digital age: part one

Digital Customer Service Customer service for public services in a digital age: part one

3y Austin Clark
What does the future hold for the delivery of care services?

Adult Social Care What does the future hold for the delivery of care services?

3y Austin Clark
Tech can drive improved overseas patient revenue collection in the NHS, expert says

Digital Customer Service Tech can drive improved overseas patient revenue collection in the NHS, expert says

3y Austin Clark
NHS making progress in recovering costs of treating overseas patients

Digital Customer Service NHS making progress in recovering costs of treating overseas patients

3y Austin Clark
Southwark Council rolls out digital courtroom technology

Digital Customer Service Southwark Council rolls out digital courtroom technology

3y Austin Clark
Hundreds of thousands of UK public sector jobs could be automated by 2030

Digital Customer Service Hundreds of thousands of UK public sector jobs could be automated by 2030

3y Austin Clark
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