close

Innovation and change

Service delivery

Data and security

Digital infrastructure

People and processes

    Information

    Service deliveryDigital Customer Service
    Sort
    Driving change through place-based partnerships: Part Two

    Digital Customer Service Driving change through place-based partnerships: Part Two

    6m Austin Clark
    Research highlights need for simplified customer experience

    Digital Customer Service Research highlights need for simplified customer experience

    7m Jay Ashar
    Double digital upgrade for Companies House

    Digital Customer Service Double digital upgrade for Companies House

    7m Jay Ashar
    Get the latest analysis and reports delivered to your inbox daily
    Online services to reduce errors in divorce applications

    Digital Customer Service Online services to reduce errors in divorce applications

    8m Jay Ashar
    Massive growth in FOI requests to local authorities

    Digital Customer Service Massive growth in FOI requests to local authorities

    8m Jay Ashar
    Alexa and Google Home to make government information accessible

    Digital Customer Service Alexa and Google Home to make government information accessible

    8m Jay Ashar
    New case management system for youth services

    Digital Customer Service New case management system for youth services

    8m Jay Ashar
    Microsoft technology to help victims of crime

    Digital Customer Service Microsoft technology to help victims of crime

    8m Jay Ashar
    VDI offers flexibility and mobility at Falkirk Council

    Digital Customer Service VDI offers flexibility and mobility at Falkirk Council

    9m Jay Ashar
    Doncaster Council brings social care, education and financial case management together

    Adult Social Care Doncaster Council brings social care, education and financial case management together

    10m Austin Clark
    NHS Digital drives development of single user login

    Digital Customer Service NHS Digital drives development of single user login

    10m Austin Clark
    Mighty Monty chatbot goes live

    Digital Customer Service Mighty Monty chatbot goes live

    11m Austin Clark
    Building trust in local government

    Digital Customer Service Building trust in local government

    11m Austin Clark
    Meeting new standards for public sector website accessibility

    Digital Customer Service Meeting new standards for public sector website accessibility

    11m Austin Clark
    Probate applications now online

    Digital Customer Service Probate applications now online

    11m Austin Clark
    Top public sector tech trends in 2019

    Change Management Top public sector tech trends in 2019

    11m Gary Flood
    Online Blue Badge application process introduced

    Digital Customer Service Online Blue Badge application process introduced

    11m Austin Clark
    Making governance great again through GovTech

    Digital Customer Service Making governance great again through GovTech

    11m Aaran Fronda
    Funding awarded to innovative digital skills projects

    Adult Social Care Funding awarded to innovative digital skills projects

    11m Austin Clark
    Technology, digital and cloud-first: the catalyst for better health

    Digital Customer Service Technology, digital and cloud-first: the catalyst for better health

    11m Austin Clark
    Stockport to receive national funding for children's services digital project

    Digital Customer Service Stockport to receive national funding for children's services digital project

    12m Austin Clark
    Using data to create a citizen centric council

    Data and security Using data to create a citizen centric council

    1y Austin Clark
    Councils receive £1.3m to fund innovative service delivery projects

    Digital Customer Service Councils receive £1.3m to fund innovative service delivery projects

    1y Austin Clark
    Cambridgeshire County Council powers Adult Services with new case management system

    Adult Social Care Cambridgeshire County Council powers Adult Services with new case management system

    1y Austin Clark
    How to improve public services and how govtech can enable this

    Digital Customer Service How to improve public services and how govtech can enable this

    1y Cath Everett
    Digital Glasgow Strategy to bring city social and economic benefits

    Digital Customer Service Digital Glasgow Strategy to bring city social and economic benefits

    1y Austin Clark
    Creating space for meaningful action

    Digital Customer Service Creating space for meaningful action

    1y Austin Clark
    1 2 3 … 14