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    Local councils’ strategy to reduce waiting times failing to pay dividends, according to FoI data

    Digital Customer Service Local councils’ strategy to reduce waiting times failing to pay dividends, according to FoI data

    15m Austin Clark
    Successful digital transformation focuses on change, not technology

    Change Management Successful digital transformation focuses on change, not technology

    22h Austin Clark
    Intelligent information capture and the future of digital customer service

    Digital Customer Service Intelligent information capture and the future of digital customer service

    2d Austin Clark
    Get the latest analysis and reports delivered to your inbox daily
    HM Land Registry to launch new Local Land Charges service

    Digital Customer Service HM Land Registry to launch new Local Land Charges service

    6d Austin Clark
    Parts of OS MasterMap to be unlocked

    Data Insight Parts of OS MasterMap to be unlocked

    7d Austin Clark
    Q&A - Jonathan Owen and technology at local council level - part 2

    Digital Customer Service Q&A - Jonathan Owen and technology at local council level - part 2

    7d Austin Clark
    Tower Hamlets and Agilisys agree two year extension to deliver transformation

    Digital Transformation Tower Hamlets and Agilisys agree two year extension to deliver transformation

    7d Austin Clark
    Digital public sector challenges for Scotland announced

    Digital Customer Service Digital public sector challenges for Scotland announced

    1w Austin Clark
    Buckinghamshire appoints first joint ICT director across County Council and NHS

    Digital Customer Service Buckinghamshire appoints first joint ICT director across County Council and NHS

    1w Austin Clark
    Why are SMEs still locked out of public sector contracts while the big boys keep failing?

    Change Management Why are SMEs still locked out of public sector contracts while the big boys keep failing?

    1w Guest Writer
    Seven digital government trends for 2018: A mid-year update

    Data Insight Seven digital government trends for 2018: A mid-year update

    2w Guest Writer
    Q&A - Jonathan Owen and the role technology is playing at local council level - part 1

    Digital Customer Service Q&A - Jonathan Owen and the role technology is playing at local council level - part 1

    2w Austin Clark
    Using open data to redesign public services

    Data Insight Using open data to redesign public services

    2w Austin Clark
    Q&A: Next generation service centres (Part 2)

    Digital Transformation Q&A: Next generation service centres (Part 2)

    2w Austin Clark
    Citizen engagement needed if public sector AI potential is to be maximised

    Digital Transformation Citizen engagement needed if public sector AI potential is to be maximised

    2w Austin Clark
    Project aims to make digital skills a reality at a local level

    Digital Transformation Project aims to make digital skills a reality at a local level

    3w Austin Clark
    NHS trusts struggling to implement digital transformation strategies

    Digital Transformation NHS trusts struggling to implement digital transformation strategies

    3w Austin Clark
    Female GovTech Leaders 2018 - who gets your vote?

    Digital Transformation Female GovTech Leaders 2018 - who gets your vote?

    3w Austin Clark
    Agilisys announces the appointment of new Chairman

    Digital Transformation Agilisys announces the appointment of new Chairman

    3w Austin Clark
    New funding to improve care through technology welcomed

    Adult Social Care New funding to improve care through technology welcomed

    4w Austin Clark
    Discussion paper urges councils to consider transport technology

    Digital Transformation Discussion paper urges councils to consider transport technology

    4w Austin Clark
    Enabling easy access to information is key to the UK catching up on remote working adoption

    Digital Transformation Enabling easy access to information is key to the UK catching up on remote working adoption

    4w Austin Clark
    Agile Experimentation: the better way to deliver government digital transformation?

    Change Management Agile Experimentation: the better way to deliver government digital transformation?

    4w Guest Writer
    Council websites show progress in presentation of childcare information and services

    Digital Customer Service Council websites show progress in presentation of childcare information and services

    4w Austin Clark
    IoT kitemark launched by BSI

    Digital Transformation IoT kitemark launched by BSI

    4w Austin Clark
    The rise of chatbots in local councils…what can we learn from Marty McFly?

    Digital Customer Service The rise of chatbots in local councils…what can we learn from Marty McFly?

    1m Guest Writer
    New UKVI contract aims to streamline application process

    Digital Customer Service New UKVI contract aims to streamline application process

    1m Austin Clark
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