Hundreds of thousands of UK public sector jobs could be automated by 2030

Digital Customer Service Hundreds of thousands of UK public sector jobs could be automated by 2030

2y Austin Clark
London Borough of Bromley signs two-year contract extension with Liberata

Digital Customer Service London Borough of Bromley signs two-year contract extension with Liberata

2y Austin Clark
TfL and Waze to roll out traffic info app

Digital Customer Service TfL and Waze to roll out traffic info app

2y Austin Clark
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Birmingham City Council demonstrates how technology can ease the burden of social care cut backs

Digital Customer Service Birmingham City Council demonstrates how technology can ease the burden of social care cut backs

2y Austin Clark
Nokia and Bristol Is Open to develop open programmable city

Digital Customer Service Nokia and Bristol Is Open to develop open programmable city

2y Austin Clark
Report challenges Scottish cities to do more with tech

Digital Customer Service Report challenges Scottish cities to do more with tech

2y Austin Clark
Parents call on schools to make information more available

Digital Customer Service Parents call on schools to make information more available

2y Austin Clark
Over half of public sector organisations have explored automation technology in the past year, research finds

Digital Customer Service Over half of public sector organisations have explored automation technology in the past year, research finds

2y Austin Clark
CSE self-assessment tool launched

Digital Customer Service CSE self-assessment tool launched

2y Austin Clark
Survey reveals truth about quality monitoring programmes

Digital Customer Service Survey reveals truth about quality monitoring programmes

2y Austin Clark
New partnership solution helps to automate customer service

Digital Customer Service New partnership solution helps to automate customer service

2y Guest Writer
Writing readable website content for your customers

Digital Customer Service Writing readable website content for your customers

2y Guest Writer
Collaboration opportunity for local authorities around GDPR

Adult Social Care Collaboration opportunity for local authorities around GDPR

2y Austin Clark
Why the public sector needs to focus on customer service

Digital Customer Service Why the public sector needs to focus on customer service

2y Guest Writer
Co-funding and collaboration platform receives triple backing

Digital Customer Service Co-funding and collaboration platform receives triple backing

2y Austin Clark
Agilisys scores high with customer service technology partner

Digital Customer Service Agilisys scores high with customer service technology partner

2y Guest Writer
A digital blueprint for local democracy launches in Newcastle

Digital Customer Service A digital blueprint for local democracy launches in Newcastle

2y Austin Clark
Listen to your customers’ stories

Digital Customer Service Listen to your customers’ stories

2y Guest Writer
Digital inclusion must improve, report says

Adult Social Care Digital inclusion must improve, report says

2y Austin Clark
Research reveals what the public really wants from customer service

Digital Customer Service Research reveals what the public really wants from customer service

2y Austin Clark
19 councils to join GOV.UK Verify trials

Digital Customer Service 19 councils to join GOV.UK Verify trials

2y Austin Clark
Public sector must consider customer journey as outsourcing rises

Digital Customer Service Public sector must consider customer journey as outsourcing rises

2y Austin Clark
Everything’s new. Nothing’s changed.

Digital Customer Service Everything’s new. Nothing’s changed.

2y Guest Writer
Aylesbury Vale saves £4m through ‘simplify, standardise and share’ approach

Digital Customer Service Aylesbury Vale saves £4m through ‘simplify, standardise and share’ approach

2y Austin Clark
HMRC digital marks major milestone

Digital Customer Service HMRC digital marks major milestone

2y Austin Clark
Online ceremony planner aims to save council time and money

Digital Customer Service Online ceremony planner aims to save council time and money

2y Austin Clark
Hertfordshire Shared Service extended to Broxbourne Borough Council

Digital Customer Service Hertfordshire Shared Service extended to Broxbourne Borough Council

2y Austin Clark