Gartner predicts future of personal data in smart cities

Data Insight Gartner predicts future of personal data in smart cities

2y Austin Clark
Study finds public does want to engage digitally with the government

Digital Customer Service Study finds public does want to engage digitally with the government

2y Austin Clark
Q&A: Agilisys Director Richard Hanrahan discusses the digital transformation journey

Cloud Computing Q&A: Agilisys Director Richard Hanrahan discusses the digital transformation journey

2y Austin Clark
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Too many council websites overcomplicating social housing applications

Digital Customer Service Too many council websites overcomplicating social housing applications

2y Austin Clark
The digital transformation journey (Part Two): Collaboration

Digital Customer Service The digital transformation journey (Part Two): Collaboration

2y Austin Clark
Data scientists needed to 'sift local councils’ information goldmine'

Data Insight Data scientists needed to 'sift local councils’ information goldmine'

2y Austin Clark
Barnet Council delivers £31m savings via support contract

Digital Customer Service Barnet Council delivers £31m savings via support contract

2y Austin Clark
Hounslow switches to cloud case management for CRM and digital customer service

Cloud Computing Hounslow switches to cloud case management for CRM and digital customer service

2y Austin Clark
Cost and difficulty of making tax digital ‘underestimated by HMRC’

Digital Customer Service Cost and difficulty of making tax digital ‘underestimated by HMRC’

2y Austin Clark
Why digital government can enjoy big benefits from self-service (Guest post)

Digital Customer Service Why digital government can enjoy big benefits from self-service (Guest post)

2y Austin Clark
‘Place as a platform’ encapsulates the future for ICT service delivery

Digital Customer Service ‘Place as a platform’ encapsulates the future for ICT service delivery

2y Austin Clark
Hull and Civica sign new deal

Digital Customer Service Hull and Civica sign new deal

2y Austin Clark
Customer service for public services in a digital age: part two

Digital Customer Service Customer service for public services in a digital age: part two

2y Austin Clark
Facing fears: six steps towards a commercial model

Digital Customer Service Facing fears: six steps towards a commercial model

2y Guest Writer
Customer service for public services in a digital age: part one

Digital Customer Service Customer service for public services in a digital age: part one

2y Austin Clark
What does the future hold for the delivery of care services?

Adult Social Care What does the future hold for the delivery of care services?

2y Austin Clark
Tech can drive improved overseas patient revenue collection in the NHS, expert says

Digital Customer Service Tech can drive improved overseas patient revenue collection in the NHS, expert says

2y Austin Clark
NHS making progress in recovering costs of treating overseas patients

Digital Customer Service NHS making progress in recovering costs of treating overseas patients

2y Austin Clark
Southwark Council rolls out digital courtroom technology

Digital Customer Service Southwark Council rolls out digital courtroom technology

2y Austin Clark
Hundreds of thousands of UK public sector jobs could be automated by 2030

Digital Customer Service Hundreds of thousands of UK public sector jobs could be automated by 2030

2y Austin Clark
London Borough of Bromley signs two-year contract extension with Liberata

Digital Customer Service London Borough of Bromley signs two-year contract extension with Liberata

2y Austin Clark
TfL and Waze to roll out traffic info app

Digital Customer Service TfL and Waze to roll out traffic info app

2y Austin Clark
Birmingham City Council demonstrates how technology can ease the burden of social care cut backs

Digital Customer Service Birmingham City Council demonstrates how technology can ease the burden of social care cut backs

2y Austin Clark
Nokia and Bristol Is Open to develop open programmable city

Digital Customer Service Nokia and Bristol Is Open to develop open programmable city

2y Austin Clark
Report challenges Scottish cities to do more with tech

Digital Customer Service Report challenges Scottish cities to do more with tech

2y Austin Clark
Parents call on schools to make information more available

Digital Customer Service Parents call on schools to make information more available

2y Austin Clark
Over half of public sector organisations have explored automation technology in the past year, research finds

Digital Customer Service Over half of public sector organisations have explored automation technology in the past year, research finds

2y Austin Clark
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