Digital devolution 'needs to happen', LGA says

Digital Customer Service Digital devolution 'needs to happen', LGA says

8m Austin Clark
Birmingham City Council turns to AI for customer service

Digital Customer Service Birmingham City Council turns to AI for customer service

8m Austin Clark
One borough, one community: the story of a bold strategic transformation

Digital Customer Service One borough, one community: the story of a bold strategic transformation

8m Austin Clark
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Digital transformation in housing gathers pace

Conferences and Events Digital transformation in housing gathers pace

8m Austin Clark
The ways digital technology can help resolve the social care crisis (Infographic)

Adult Social Care The ways digital technology can help resolve the social care crisis (Infographic)

8m Austin Clark
Creating order among data chaos

Data Insight Creating order among data chaos

9m Guest Writer
Q&A: Overcoming the challenges presented by digital transformation

Digital Customer Service Q&A: Overcoming the challenges presented by digital transformation

9m Austin Clark
Stoke-on-Trent to give citizens the ability to track service requests in real-time

Digital Customer Service Stoke-on-Trent to give citizens the ability to track service requests in real-time

9m Austin Clark
How Chatbots are changing the user experience for the better

Digital Customer Service How Chatbots are changing the user experience for the better

9m Austin Clark
Salford launches ambitious ‘8,000’ online drive

Digital Customer Service Salford launches ambitious ‘8,000’ online drive

9m Austin Clark
Digital telecare: Looking beyond usual technology to deliver better citizen outcomes (case study)

Digital Customer Service Digital telecare: Looking beyond usual technology to deliver better citizen outcomes (case study)

9m Austin Clark
Serco partnership with Hertfordshire County Council extended until 2021

Adult Social Care Serco partnership with Hertfordshire County Council extended until 2021

9m Austin Clark
Data innovation drive receives £6m government funding boost

Data Insight Data innovation drive receives £6m government funding boost

9m Austin Clark
Supercharged UK Artificial Intelligence (AI) industry detailed

Digital Customer Service Supercharged UK Artificial Intelligence (AI) industry detailed

9m Austin Clark
Birmingham City Council website wins Lovie Awards

Digital Customer Service Birmingham City Council website wins Lovie Awards

9m Austin Clark
UK joins EU and EFTA countries in signing Tallinn eGovernment Declaration

Digital Customer Service UK joins EU and EFTA countries in signing Tallinn eGovernment Declaration

9m Austin Clark
Eight top tips on serving your citizens online

Digital Customer Service Eight top tips on serving your citizens online

9m Austin Clark
Aylesbury Vale District Council turns to AI to boost customer service

Digital Customer Service Aylesbury Vale District Council turns to AI to boost customer service

9m Austin Clark
Hertfordshire County Council showcasing the importance of customer service

Digital Customer Service Hertfordshire County Council showcasing the importance of customer service

9m Austin Clark
Webinar to discuss how to deliver a seamless customer experience

Conferences and Events Webinar to discuss how to deliver a seamless customer experience

10m Austin Clark
Is austerity driving the customer service delivery revolution in local government?

Digital Customer Service Is austerity driving the customer service delivery revolution in local government?

10m Guest Writer
Q&A: Are housing providers ready for a revolution in long term care?

Adult Social Care Q&A: Are housing providers ready for a revolution in long term care?

10m Austin Clark
Top tips to help build online communication portals for schools

Digital Customer Service Top tips to help build online communication portals for schools

10m Austin Clark
Hampshire council encourages residents to Just ask Alexa

Adult Social Care Hampshire council encourages residents to Just ask Alexa

11m Austin Clark
East Northamptonshire Council moves to  ‘Digital Concierge’

Digital Customer Service East Northamptonshire Council moves to  ‘Digital Concierge’

11m Austin Clark
Local government to start using GOV.UK Notify

Digital Customer Service Local government to start using GOV.UK Notify

11m Austin Clark
Newcastle City Council installs gigabit broadband in social housing developments

Digital Customer Service Newcastle City Council installs gigabit broadband in social housing developments

11m Austin Clark
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