Organisations need to be simpler, better and faster with customer service in 2018

Digital Customer Service Organisations need to be simpler, better and faster with customer service in 2018

3m Austin Clark
CRM can help local authorities avoid costly FOI sanctions

Cyber Security CRM can help local authorities avoid costly FOI sanctions

3m Guest Writer
Citizen engagement 'critical to the success of smart cities'

Digital Customer Service Citizen engagement 'critical to the success of smart cities'

3m Austin Clark
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Q&A: Using digital communication platforms to work smarter – part 2

Digital Customer Service Q&A: Using digital communication platforms to work smarter – part 2

3m Austin Clark
Digital LLC register moves one step closer

Digital Customer Service Digital LLC register moves one step closer

4m Austin Clark
Boosting website accessibility: a practical guide

Digital Customer Service Boosting website accessibility: a practical guide

4m Austin Clark
LGA issues fake news guidance for residents

Cyber Security LGA issues fake news guidance for residents

4m Austin Clark
Council websites 'should be clear about council tips'

Digital Customer Service Council websites 'should be clear about council tips'

4m Austin Clark
Universities to investigate how behavioural insights can improve public sector services

Data Insight Universities to investigate how behavioural insights can improve public sector services

4m Austin Clark
Regulator awards £1m digital transformation contract

Digital Customer Service Regulator awards £1m digital transformation contract

4m Austin Clark
Seven digital government trends to look out for in 2018

Adult Social Care Seven digital government trends to look out for in 2018

4m Austin Clark
Stirling Council launches digital local information sharing platform

Digital Customer Service Stirling Council launches digital local information sharing platform

4m Austin Clark
Four lessons to learn from early AI projects

Digital Customer Service Four lessons to learn from early AI projects

4m Austin Clark
East Kent authorities appoint Civica to run shared services

Digital Customer Service East Kent authorities appoint Civica to run shared services

4m Austin Clark
Department for Transport starts search for Blue Badge transformation partner

Digital Customer Service Department for Transport starts search for Blue Badge transformation partner

4m Austin Clark
CACI awarded data services contract for Scotland’s Census 2021

Digital Customer Service CACI awarded data services contract for Scotland’s Census 2021

4m Austin Clark
Deloitte reveals Government Tech Trends for 2018

5G & Mobile Deloitte reveals Government Tech Trends for 2018

4m Austin Clark
Council websites 'do a particularly poor job for drivers with disabilities'

Digital Customer Service Council websites 'do a particularly poor job for drivers with disabilities'

4m Austin Clark
Government looks to behavioural insights to tailor public service delivery

Data Insight Government looks to behavioural insights to tailor public service delivery

4m Austin Clark
Q&A: GDPR - an opportunity to build trust

Cyber Security Q&A: GDPR - an opportunity to build trust

5m Guest Writer
Interview: How Bristol is leading by example

Data Insight Interview: How Bristol is leading by example

5m Austin Clark
Fully digital divorce applications tested by HM Courts and Tribunals Service

Digital Customer Service Fully digital divorce applications tested by HM Courts and Tribunals Service

5m Austin Clark
Social workers facing digital information barriers

Adult Social Care Social workers facing digital information barriers

5m Austin Clark
Mayor asks Londoners to inform capital's smart city ambitions

Digital Customer Service Mayor asks Londoners to inform capital's smart city ambitions

5m Austin Clark
Lancashire Constabulary turns to Alexa to get message across

Digital Customer Service Lancashire Constabulary turns to Alexa to get message across

5m Austin Clark
Online social care info on council websites poor, latest report reveals

Adult Social Care Online social care info on council websites poor, latest report reveals

5m Austin Clark
More data added to UK House Price Index search tool and reports

Data Insight More data added to UK House Price Index search tool and reports

5m Austin Clark