Contact centres: the intersection of software innovation and changing consumer behaviours

Digital Customer Service Contact centres: the intersection of software innovation and changing consumer behaviours

4m Austin Clark
HM Land Registry to launch new Local Land Charges service

Digital Customer Service HM Land Registry to launch new Local Land Charges service

4m Austin Clark
Government’s rapid cloud adoption lacks security (Infographic)

Cloud Computing Government’s rapid cloud adoption lacks security (Infographic)

4m Austin Clark
Get the latest analysis and reports delivered to your inbox daily
Parts of OS MasterMap to be unlocked

Data Insight Parts of OS MasterMap to be unlocked

4m Austin Clark
Q&A - Jonathan Owen and technology at local council level - part 2

Digital Customer Service Q&A - Jonathan Owen and technology at local council level - part 2

4m Austin Clark
Tower Hamlets and Agilisys agree two year extension to deliver transformation

Digital Transformation Tower Hamlets and Agilisys agree two year extension to deliver transformation

4m Austin Clark
Nadira Hussain, Head of ICT, London Borough of Enfield

People and processes Nadira Hussain, Head of ICT, London Borough of Enfield

4m Austin Clark
New funding to digitise information flow between adult social care and health settings

Adult Social Care New funding to digitise information flow between adult social care and health settings

4m Austin Clark
Library innovation equals success for North Somerset

Digital Customer Service Library innovation equals success for North Somerset

4m Austin Clark
Plans to make London the world’s smartest city revealed

Smart Cities Plans to make London the world’s smartest city revealed

4m Austin Clark
Digital public sector challenges for Scotland announced

Digital Customer Service Digital public sector challenges for Scotland announced

4m Austin Clark
Nicola Graham, Head of ICT, Aberdeenshire Council

People and processes Nicola Graham, Head of ICT, Aberdeenshire Council

4m Austin Clark
Buckinghamshire appoints first joint ICT director across County Council and NHS

Digital Customer Service Buckinghamshire appoints first joint ICT director across County Council and NHS

4m Austin Clark
Salena Worrall, Cofounder and Chief Marketing Officer, Zonafide

People and processes Salena Worrall, Cofounder and Chief Marketing Officer, Zonafide

4m Austin Clark
Cheryl Davenport, Director of Health and Care Integration, Leicestershire County Council

People and processes Cheryl Davenport, Director of Health and Care Integration, Leicestershire County Council

4m Austin Clark
Lianne Viney, Programme Director, Looking Local

People and processes Lianne Viney, Programme Director, Looking Local

4m Austin Clark
Jane Hancer, Director of Innovation, CC2i

People and processes Jane Hancer, Director of Innovation, CC2i

4m Austin Clark
Ella Mae Lewis, Director of Product, Apolitical.co

People and processes Ella Mae Lewis, Director of Product, Apolitical.co

4m Austin Clark
Helen Knights, Strategic Lead ICT and Governance for the shared service for North and North East Lincolnshire Councils and Joint Programme Sponsor for the Digital Programme North East Lincolnshire

People and processes Helen Knights, Strategic Lead ICT and Governance for the shared service for North and North East Lincolnshire Councils and Joint Programme Sponsor for the Digital Programme North East Lincolnshire

4m Austin Clark
Jo Morrison, Head of Communications and Digital, Leicestershire County Council

People and processes Jo Morrison, Head of Communications and Digital, Leicestershire County Council

4m Austin Clark
Simone Davey, Customer Services & Digital Manager, North Somerset Council

People and processes Simone Davey, Customer Services & Digital Manager, North Somerset Council

4m Austin Clark
Sally Meecham, Chief Operating Officer Interim, Government Digital Service

People and processes Sally Meecham, Chief Operating Officer Interim, Government Digital Service

4m Austin Clark
Lesley O'Halloran, Assistant Director Customer Services, Wigan Council

People and processes Lesley O'Halloran, Assistant Director Customer Services, Wigan Council

4m Austin Clark
Tracy Lindeman, Assistant Director, Suffolk County Council

People and processes Tracy Lindeman, Assistant Director, Suffolk County Council

4m Austin Clark
Katy McNeil, CivTech Intrapreneurship Lead, Scottish Government

People and processes Katy McNeil, CivTech Intrapreneurship Lead, Scottish Government

4m Austin Clark
Jackie Hinchliffe, Director - HR, OD & Transformation, Thurrock Council

People and processes Jackie Hinchliffe, Director - HR, OD & Transformation, Thurrock Council

4m Austin Clark
Lesley Cowley, Chair, DVLA, Companies House & National Archives

People and processes Lesley Cowley, Chair, DVLA, Companies House & National Archives

4m Austin Clark
1 5 6 7 8 9 54