Service deliveryDigital Customer ServiceDigital public sector challenges for Scotland announced

Digital public sector challenges for Scotland announced

Organisations can win contracts worth up to £250,000 to develop new ways to meet challenges in areas such as housing, public transport and trade

Public sector organisations in Scotland have challenged innovators to come up with digital solutions to some of the most pressing issues they currently face.

These challenges have been issued by the Scottish Government Digital Directorate in its CivTech programme, which brings together public and private sectors to solve problems with new products and better services.

Organisations could win contracts that are ultimately worth up to £250,000 with their ideas for using technology.

The challenges announced are:

  1. Scottish Anti-Illicit Trade Group is looking at how tech can stop illicit trading. The group is seeking ideas for using data to identify or predict trade in counterfeit and dangerous products at a community level.
  2. Glasgow City Council wants to better connect people and places and address social isolation. Ideas should address how public transport could improve access to services, learning opportunities and employment.
  3. Stirling Council is seeking ways of using technology to better understanding investment requirements for public buildings – including repairs, maintenance and property investment – to improve services.
  4. Scottish Housing Regulator is inviting ideas to increase standards in social rented housing and give tenants a stronger voice in the services they pay for through the use of data.
  5. Scottish Natural Heritage wants to use tech to enhance the experience of young people with the outdoor environment in Scotland.
  6. NHS National Services Scotland wants to review how it manages single-use medical products and pharmaceuticals, as well as other medical devices, which could potentially be re-manufactured and re-used.
  7. NHS National Services Scotland is also inviting ideas to make the NHS waiting time system more efficient and effective.
  8. Scottish Government Digital Directorate wants to support employee engagement by improving how they monitor staff satisfaction, happiness and wellbeing.
  9. Scottish Government Digital Planning is looking at how it can develop a world-leading planning system, specifically how technology and data might improve the quality and reach of public engagement.
  10. Young Scot wants to empower young people in their access of technology by ensuring their rights online and off.

Funding for the competition is under SBRI (the Small Business Research Initiative).

The competition opens on 11 June 2018, and the deadline for applications is 9am on 2 July 2018 and is open to any organisation that can demonstrate a route to market for its idea. Up to three contracts of £3,000 will be awarded to initially explore each challenge area and a contract of up to £20,000 will then be awarded to develop the most promising idea within each challenge. Further funding could be available for field testing and implementation. Successful projects will attract 100% funded development contracts.

Related Articles

Driving change through place-based partnerships: Part Two

Digital Customer Service Driving change through place-based partnerships: Part Two

2y Austin Clark
Research highlights need for simplified customer experience

Digital Customer Service Research highlights need for simplified customer experience

2y Jay Ashar
Double digital upgrade for Companies House

Digital Customer Service Double digital upgrade for Companies House

2y Jay Ashar
Online services to reduce errors in divorce applications

Digital Customer Service Online services to reduce errors in divorce applications

2y Jay Ashar
Massive growth in FOI requests to local authorities

Digital Customer Service Massive growth in FOI requests to local authorities

2y Jay Ashar
Alexa and Google Home to make government information accessible

Digital Customer Service Alexa and Google Home to make government information accessible

2y Jay Ashar
New case management system for youth services

Digital Customer Service New case management system for youth services

2y Jay Ashar
Microsoft technology to help victims of crime

Digital Customer Service Microsoft technology to help victims of crime

2y Jay Ashar