Innovation and changeDigital TransformationDartford and Gravesham NHS Trust to be self-made digital exemplar

Dartford and Gravesham NHS Trust to be self-made digital exemplar

New partnership will help realise the trust’s ambition to be a self-made digital exemplar through industry-leading product suite and support

Dartford and Gravesham NHS Trust has announced a five-year partnership with Alcidion that will see the trust deploy the company’s full product suite as part of its mission to be a self-made digital exemplar.

Through this partnership, the trust will enhance its digital maturity through a partnership that will see it implement a health technology platform to transform patient safety and clinical efficiency for its hospitals and its local healthcare system partners. It will also support the trust’s ambitions to embrace artificial intelligence and help it align with the technology visions of the NHS Long Term Plan.

The trust serves a population of half a million people over three hospitals.

Delivering excellent patient care

Teams across the hospital will benefit, as will system-wide integrated care as the trust will deploy Alcidion’s Miya Precision platform, Smartpage healthcare messaging product, and Patientrack e-observation and early warning system in all wards across the trust.

Nursing staff will have more time to spend with patients, and the means to prompt more rapid interventions for deteriorating patients. Improvements to patient flow and discharge will help the whole trust cope with increasing demand, and the platform will provide healthcare system partners with access to appropriate data that will enable care closer to home.

Neil Perry, Associate Director of digital transformation at Dartford and Gravesham NHS Trust said: “[The solution is] the right fit to help us meet our commitment to use digital technology to improve patient outcomes and share these improvements with other NHS trusts. We believe the technology can empower our clinical staff to make informed decisions and focus on what they do best – deliver excellent patient care. We are very excited by the possibilities in the use of artificial intelligence and natural language processing.”

Designed as a patient safety platform, the integrated technology deployment will support electronic patient observations, electronic paper charts, clinical assessments, clinical noting, patient flow, bed management and electronic discharge summaries for GPs. Clinical teams will have secure online access to patient information 24 hours a day, where and when required, another step towards being digital exemplar.

Access to data and digital processes

Alcidion will provide simple, rapid access to data and digital processes for frontline staff, through a mobile platform that will support rapid escalation for deteriorating patients, reduce the burden of paper and help address its reliance on pagers – a national imperative for the NHS.

The platform will harness data from multiple systems, and provide a single dashboard for events inside and outside the hospital. This will help to support an alliance with the trust’s partner Guy’s and St Thomas’ (GSTT) NHS Foundation Trust.

Perry added: “We will have real time clinical information to share into the Alliance’s Shared Care Record for when we refer emergency or elective patients. This should strengthen the Alliance’s ability to keep patients nearer to home, with the GSTT specialists able to better advise and inform Dartford and Gravesham clinicians on the best course of action based on the real-time data insights. We hope this will see fewer emergency transfers and more patients cared for locally.”

Strong clinical buy in

The new partnership has had strong clinical buy in from the outset, and nursing leads have been clear on the implications of the new platform.

Phillipa Wakefield, Dartford’s lead nurse informatics officer, said: “We have seen the impressive results of Patientrack at other hospitals in helping to improve patient safety and clinical effectiveness. With the additional functionality of Alcidion, our nursing staff will have mobile technology that cuts the time they spend doing observations, escalations and assessments. It will also help us reduce unnecessary deterioration, through earlier interventions and improved alerting and communication,”

Other advances include the ability to use Miya’s natural language processing (NLP) capability to take free text clinical narrative and code that into SNOMED.

According to new data obtained by a Freedom of Information (FOI) request recently, NHS trusts are harnessing AI-powered technologies such as speech recognition to streamline clinical documentation and deliver improve patient experience.

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