Innovation and changeDigital TransformationRotherham NHS FT “outstanding” in digital agenda

Rotherham NHS FT "outstanding" in digital agenda

A per CQC's report, Rotherham NHS FT had made good progress with its digital agenda and we saw evidence of innovative use of technology

Digital programmes at the Rotherham NHS Foundation Trust were rated “outstanding” in a recent Care Quality Commission (CQC) inspection.

The Care Quality Commission is an executive non-departmental public body of the Department of Health and Social Care of the United Kingdom. The report published in March said: “The trust had made good progress with its digital agenda and we saw evidence of innovative use of technology. The inhouse clinical IT portal provided operational and clinical staff with overarching information about patients and their progress through the trust.”

Rotherham NHS FT employs approximately 4000 staff who predominantly work in either the main hospital site or in one of the community locations. The trust has close connections with a number of educational providers including Rotherham College, Sheffield Hallam University and is an Associate Teaching Hospital of the University of Sheffield.

From June 2017 to May 2018, there were 94,649 attendances in the emergency department and 317,385 patients attended the outpatient department.

An organisational portal

The Rotherham Health Record received particular praise. It is Rotherham NHS FT’s in-house clinical IT portal which provides both operational and clinical staff with vital information about patients and their journey through the trust.

James Rawlinson, Director of Health Informatics at the trust, said since it was developed, the portal has gone from “strength to strength”.

“It pulls in data from community, social services, GPs and hospitals and the key bit for us is we overlay performance information over that as well. So it’s not just a clinical portal, it’s an organisational portal,” he said.

“Nurses and managers will use the portal to look at operational performance whereas doctors will use it too look at their clinical activity, and staff on the wards and outpatient staff will use it to look at patient information.

“Traditionally most portals have been focused on conditional and clinical information in a patient context, but ours is about an operational and clinical portal.”

Live ambulance information

Recently Rotherham NHS FT also added live ambulance information to the portal, making it one of few trusts nationally to be doing so. James added: “It allows us to get a sense of patient flow across the organisation to get a sense of how busy we are or are going to be.

“Being able to see when we’ve got an ambulance arriving but is important because that’s when we can see if we might have a surge in demand.”

NHS Digital has announced the launch of the new NHS Identity Service that will help helping ambulance clinicians access patient information on the move and will use Camden Ambulance Station.

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