Innovation and changeGovernment TechnologyBreaking down siloes in NHS’ primary care

Breaking down siloes in NHS' primary care

By integrating Adastra with the GP Connect Access Record: HTML, Advanced takes another step towards interoperability in primary care

As a sign of collaboration within the primary care in the NHS, British software and services company Advanced has announced it is integrating its clinical patient management system Adastra with the NHS’ GP Connect Access Record: HTML.

NHS 111 helps in situations where the patients have an urgent medical problem and they are not sure what to do. Patients can answer questions about their symptoms on the website, or by speaking to a fully trained adviser on the phone.

Adastra is used by NHS 111 providers across the UK. It covers 80-85% of urgent care providers and promotes data flow between clinicians.

The GP Connect HTML record view is a crucial aspect of the NHS Digital’s GP Connect programme which has been set up to support the development of products that enable different systems in different care settings to communicate with each other. The programme enables better primary care within the NHS.

Up-to-date patient’s records

With Access Record: HTML integrated with Adastra, 111 and Integrated Urgent Care (IUC) service providers will be able to view a patient’s up-to-date record held by their own GP. Providers will be given access to a range of important information about a particular patient including encounters, allergies, medications, referrals and more.

The record view is obtained upon verification of the patient’s NHS number – following a Personal Demographics Service (PDS) trace – and gives a snapshot of the record at the time it is requested. It displays similar to the NHS’ Summary Care Record but with a richer data set.

As well as seeing significant value in GP Connect Access Record: HTML, Advanced also believes that enabling appointment booking functionalities from 111 into a patient’s registered GP practice is another important step in the right direction for interoperability. This means allowing 111 providers to search for, and book, available appointments as well as automatically send a text message to a patient with details of their appointment.

Addressing access difficulties

The Access Record: HTML and Appointment Management features will save considerable time for clinicians, and provide better, more convenient care for patients. They will also help meet targets under NHS England’s Improving Access To General Practice programme which addresses difficulties in accessing services such as making an appointment.

“We fully support the aims of GP Connect,” says Ric Thompson, Managing Director, Health & Care, Advanced. “It enables system suppliers like Advanced to develop against a defined specification which allows its health and care solutions to integrate with GP system suppliers that have also developed against this standard, but without the need for bespoke works.

“The advantage of GP Connect is that, as a standard which uses one central location to obtain information, it supports interoperability within the NHS. What’s more, it means Adastra only requires setting up once – saving valuable time and resources.”

Electronic Prescription Service in primary care

Use of the Electronic Prescription Service (EPS) in primary care is being pushed out nationally across urgent care settings following a successful pilot.

The decision means patients seeking treatment from participating walk-in clinics, minor injuries units and NHS 111 will be able to have their prescriptions sent electronically to a pharmacy.

Initially, the service will be available to clinics running the Advanced Adastra, which is used by the majority of urgent care settings.

On the topic of interoperability in primary care, a new case management system for youth services will interoperate between all existing local case management systems, thanks to a solution developed by Refero and Connect4Care today and powered by Fiorano.

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