Service deliveryShared ServicesOLM’s ECLIPSE to help in delivering better digital care

OLM's ECLIPSE to help in delivering better digital care

The Royal Borough of Kensington & Chelsea, and Westminster City Council have signed OLM to use Eclipse case management system to deliver better digital care

The Royal Borough of Kensington & Chelsea, and Westminster City Council have awarded OLM a three-year contract to replace existing digital care systems with a next-generation case management system, ECLIPSE.

The new system aims to improve IT systems infrastructure across the SEN (special education needs) Service. The SEN service co-ordinates statutory assessment processes for more than 2,000 children and young people with special educational needs and/or disability aged 0 -25 across Westminster City Council and the Royal Borough of Kensington and Chelsea.

ECLIPSE provides a single software and service platform that meets the unique challenges of the care, health and education sectors. The new system will support the SEN service and integrated case recording. The arrangement will deliver better digital care.

Shared working

As a shared service, whilst assessments are undertaken within the framework of governance of each authority, the direction, management and performance reporting is undertaken through a common set of procedures.

ECLIPSE accommodates shared working on the same system. This will enable the Bi-Borough team to work more efficiently and effectively together to provide an ongoing high-quality service. The cloud-native solution works on any device, anytime, anywhere. This feature enables case officers across the Bi-Borough to record directly. In short, it reduces administration and enabling them to concentrate on delivering the best outcomes for children and young people.

Assistant director of SEN, Julie Ely said: “We support all children and young people with SEND on their journey to adulthood, using the principles of early help, personalisation, inclusion and a focus on enabling them to achieve their chosen outcomes. The introduction of ECLIPSE from OLM will further enable joined up working, and deliver better outcomes; it is an innovative, cost-effective solution that allows our case officers access to the right information at the right time.”

Peter O’Hara, CEO, and Founder of OLM, said: “OLM is looking forward to helping Westminster City Council and The Royal Borough of Kensington and Chelsea achieve their vision for children and young people with special educational needs to achieve well in early years, at school and at college and lead happy and fulfilled lives.  ECLIPSE is the perfect tool to support the Authorities to provide a proactive, effective and collaborative approach to their SEN Service.”

Recently, local authorities developing digital social care projects got a boost through Social Care Digital Innovation Programme (SCDIP) funding.

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