Service deliveryDigital Customer ServiceNHS Digital drives development of single user login

NHS Digital drives development of single user login

The aim of the pilot is to build a responsive and efficient process which allows partner services to connect and use NHS login.

NHS Digital has launched a pilot programme to develop NHS login service for future users of the system.

The aim of the pilot is to build a responsive and efficient process which allows partner services to connect and use NHS login. This will ensure that NHS login can support future demand and enable a simple, single and consistent way for individuals to prove who they are and access digital health and care services.

The five selected partners represent the range of organisations who will connect with NHS login – from large, established organisations to new players in the market.

The five selected partners are:

Tiny Medical Apps – a small organisation whose Digital Health Passport is a new NHS-funded app for teenagers to manage long-term conditions like asthma

eConsult – an online consultation tool used by 600 GP practices across 72 CCGs to deliver better, more efficient care to nearly 6 million patients.

Helm –a person held record being developed in Leeds which enables people to contribute to their own health and care record.  Engagement with users will determine the breadth of data that Helm contains but this will include GP, hospital, community, social care and voluntary sector information.

Audit and Transparency Summary Care Record – an NHS Digital programme giving people access to and audit of their Summary Care Records

Digital Child Health – an NHS programme, working with Sitekit eRedbook, to enable a new digital version of the paper Personal Child Health Record (PCHR) – known as the Digital Redbook. It will allow parents and carers to view and access the care record of childhood immunisations, screening and health check information.

NHS login has already been successfully tested with 3,400 patients across England as part of the NHS App pilot, and is being used in the NHS App as it rolls out across the country.

From April 2019, the service will begin to work with other health and care organisations and suppliers to connect them to the service and as quickly as possible.

Ian Phoenix, Director of Citizen Health Technology at NHS Digital said: “We are pleased to announce this latest stage for NHS login and are grateful for the input from our early partners which will no doubt help to improve the service for everyone. A single NHS login will make it easier for people to use health and care websites and apps and lower the burden on the NHS by taking this task away from care workers on the front line.

“NHS login will make it easier and quicker for patients and the public to see their personal health information online which will empower people to manage their health more effectively.”

Simon Eccles, Chief Clinical Information Officer for Health and Care, said: “As set out in the Long Term Plan, the NHS login has great potential to provide a single easy, safe and secure way for patients to access digital services.

“This pilot is an exciting development to ensure external partners can connect to NHS login, once that’s possible the login will be a catalyst to enable patients to take greater control of their own health and make greater use of digital tools.”

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