People and processesDigital SkillsDemonstrating the impact of digital inclusion

Demonstrating the impact of digital inclusion

Digital inclusion projects came together as part of the One Digital Community of Practice to share good practice on how to evaluate digital skills programmes

Last month, digital inclusion projects came together as part of the One Digital Community of Practice to share good practice on how to evaluate digital skills programmes.

The event focused on why and how to measure impact, and how evaluation tools can improve programme delivery. One Digital’s Community of Practice aims to share learning and good practice to support the development of digital inclusion projects across the UK. Participants came from a wide range of organisations which have a shared interest in improving the effectiveness, reach and impact of their digital skills projects.

Speakers at the event shared their knowledge and experience. Anne Kazimirski from New Philanthropy Capital highlighted why it is important to measure impact and evaluate, and how organisations can make better decisions on which digital skills interventions are likely to be most effective, learn from their experiences, and improve.

Judith Peterka from the Department for Digital, Culture, Media & Sport, outlined their plans for evaluating the Digital Skills Partnership, a group of public, private and charity sector organisations which aims to improve digital skills in the UK. This included the development of new data collection instruments and tools for measurement.

Sarah Cant, One Digital Programme Director and Sara Dunn, the programme’s evaluator, spoke about evaluating some of the successes of One Digital so far and how evaluation of the first phase of One Digital led the programme to where it is today. Tracy Riddell from RNIB shared the evaluation of their Online Today digital inclusion programme, including how they addressed challenges and what happened as a result of their approach.

Workshops were also held to share practice on how to measure the impact of digital skills projects on learners and Digital Champions, and to explore the value of partnerships in enhancing impact.

Kate Gallant, Learning Facilitator for One Digital, said: “I was really pleased with the high level of engagement and energy that came from all contributors and participants.  Attendees told us they appreciated both the learning that was shared and the opportunity to discuss what is working well and not so well in evaluation practice. We have shared all the presentations and resources on the One Digital website so that more organisations can benefit from what we learned, even if they weren’t with us on the day.”

Resources and videos from the ‘Measuring the impact of digital inclusion’ event are available here.

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