People and processesChange ManagementAI will create as many jobs as it displaces, says PwC

AI will create as many jobs as it displaces, says PwC

In absolute terms, around 7 million existing jobs could be displaced, but around 7.2 million could be created, giving the UK a small net jobs boost of around 0.2 million

Artificial Intelligence (AI) and related technologies are projected to create as many jobs as they displace in the UK over the next 20 years, according to new analysis by PwC.

In absolute terms, around 7 million existing jobs could be displaced, but around 7.2 million could be created, giving the UK a small net jobs boost of around 0.2 million.

While the overall net effect of AI on UK jobs may be broadly neutral, this varies significantly across industry sectors. The most positive effect of AI is seen in the health and social work sector, where PwC estimates that employment could increase by nearly 1 million, equivalent to around 20% of existing jobs in the sector. On the other hand, PwC estimates the number of jobs in the manufacturing sector could be reduced by around 25%, representing a net loss of nearly 700,000 jobs.

AI is predicted to result in 274,000 job losses in public administration and defence.

Estimated job displacement and creation from AI by industry sector (2017-37)

Industry sector % of existing jobs (in 2017) Number of jobs (000s)
Creation Displacement Net effect Creation Displacement Net effect
Health and social work 34% -12% 22% 1,481 -526 955
Professional, scientific and technical 33% -18% 16% 1,025 -541 484
Information and communication 27% -18% 8% 388 -267 121
Education 12% -5% 6% 345 -158 187
Accommodation and food services 22% -16% 6% 518 -371 147
Administrative and support services 23% -24% -1% 698 -733 -35
Other sectors 13% -15% -2% 466 -533 -67
Wholesale and retail trade 26% -28% -3% 1,276 -1,403 -127
Construction 12% -15% -3% 279 -355 -75
Financial and insurance activities 18% -25% -7% 209 -286 -77
Public administration and defence 4% -23% -18% 64 -339 -274
Transportation and storage 17% -38% -22% 296 -683 -387
Manufacturing 5% -30% -25% 133 -814 -681
Total 20% -20% 0% 7,176 -7,008 169

Source: PwC analysis

Recommendations

The report does however put forward a number of recommendations that will help the PwC prediction come true.

To mitigate the displacement effect PwC’s recommendations are that:

  • Government should invest more in ‘STEAM’ skills that will be most useful to people in this increasingly automated world. This means focusing more on STEM subjects (science, technology, engineering and mathematics), but also exploring how art and design (the ‘A’ in ‘STEAM’) can feature at the heart of innovation. Governments should also encourage workers to continually update and adapt their skills so as to complement what machines can do.
  • Government should strengthen the safety net for those who find it hard to adjust to technological changes.

To make the most of the income effect PwC recommends:

  • Place-based industrial strategy should target job creation. Central and local government bodies need to support sectors that can generate new jobs, for example through place-based strategies focused on university research centres, science parks and other enablers of business growth.
  • Government should implement its AI strategy in full, which sets out a broad range of policies to support development of the AI sector, linked into the broader industrial strategy. This would go a long way to maximising the income effect of AI on jobs in the UK.
  • Promoting effective competition: it is critical to maximising the income effect that the productivity gains from AI are passed through in large part to consumers through lower (quality-adjusted) prices. This requires competitive pressure to be maintained both in the technology sector producing the AI and in the sectors using it, so an effective competition policy will be important, balancing the need for a reasonable return to innovation with providing long term benefits to consumers.

Based on differences in industry structure alone, the net effect of AI on jobs may not vary that much across the UK. London has the most positive estimated impact (+2%), which benefits from being home to 28% of the UK’s professional, scientific and technical activities, as well as 31% of the UK’s information and communication sector. In contrast, regions in the North and Midlands, with somewhat higher weightings towards relatively automatable industrial jobs, have marginally negative estimated net impacts, but only by around 1% or less of existing job numbers since even these regions are now dominated by service sector employment. However, there could be larger regional variations linked to factors other than industrial structure (e.g. relative skill levels across regions for jobs within a given industry sector), which are not reflected in this analysis for data availability reasons.

PwC’s report highlights that how individuals, businesses and the government engage with AI and new technologies will affect how many jobs are created and how much it contributes to the UK economy. Government, in particular, can play an important role in steering the economy towards a more optimistic scenario by mitigating the costs of the displacement effect while maximising the positive income effects from AI and related technologies. There is the opportunity to build new regional identities around new services as a result of these sectoral changes, which could also help enhance civic pride.

Euan Cameron, UK AI leader at PwC, commented: “AI offers a huge potential economic boost to the UK and it’s great to see the government recognise and support the development of the sector through the AI Sector Deal.

“People are understandably worried about the impact of AI on jobs, and businesses and the government need to address these concerns head on. Our research highlights where the biggest impacts will be and which areas are most vulnerable, so that businesses and government can plan how best to help people develop the skills that will prepare them for the future.

“As our analysis shows, there will be winners and losers. It’s likely that the fourth industrial revolution will favour those with strong digital skills, as well as capabilities like creativity and teamwork which machines find it harder to replicate.

“Historically, rapid technology change has often been associated with increases in wealth and income inequality, so it’s vital that government and business works together to make sure everyone benefits from the positive benefits that AI can bring. These include increased productivity and consumer choice, as well as improved outcomes in those areas that matter most to people such as education to healthcare.”

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