Service deliveryDigital Customer ServiceDelivering data driven public services (video)

Delivering data driven public services (video)

Shazia Hussain, London Borough of Tower Hamlets and Andrew Cox, Watford Borough Council, discuss ways that councils use data to drive the transformation of public services

Local authorities, like all other businesses or organisations in the 21st century, strive for efficient processes and excellent user experiences. Digital skills and technology are key enablers, but it’s the effective use of data that really makes these aspirations a reality.

In this video, Shazia Hussain, London Borough of Tower Hamlets and Andrew Cox, Watford Borough Council, discuss ways that councils use data to drive the transformation of public services.

 

 

 

 

 

 

 

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