Service deliveryDigital Customer ServiceHighways England signs £6.7m IaaS deal

Highways England signs £6.7m IaaS deal

Smoother, smarter and more sustainable strategic road network to be delivered through new deal

Highways England, the Government company charged with operating, maintaining and improving England’s motorways and major A roads, has selected Advanced as its strategic IT partner in a deal worth over £6.7 million.

The multi-year contract, which starts immediately, sees Advanced provide Highways England with secure and compliant IT infrastructure hosting, helping it deliver a smoother, smarter and more sustainable strategic road network across the country.

Highways England is committed to safely keeping traffic moving and better informing its customers, key initiatives detailed in its strategic business plan published in April 2015. It is moving to a new Advanced Traffic Management Systems (ATMS) software solution which is provided by Kapsch. As Highways England’s technology partner, Advanced will provide mission-critical IT infrastructure hosting for the ATMS solution that adheres to stringent performance and availability targets.

The services to be delivered encompasses 24/7 infrastructure management and backup and disaster recovery services in the event of an emergency, whilst also being agile enough to embrace ongoing innovation and be as cost effective as possible. The services are delivered through Advanced’s Infrastructure-as-a-Service (IaaS) environment. All services are underpinned by robust service level agreements and meet stringent recovery time objectives (RTO), recovery point objectives (RPO) and round-trip time (RTT) requirements.

Roy Wood, Managing Director, IT Services – Advanced, said: “With around 40,000 devices connected to the Highways England road signs network and links to emergency services, this is a mission-critical operation which we absolutely thrive in managing.

“Helping Highways England to make a difference to the millions of drivers on British roads every day is an incredible accolade for our safe and secure approach to managed services. There was a good cultural fit between the two teams from the outset and everyone involved is looking forward to getting this major project underway.”

Related Articles

Why the Local Digital Declaration matters to Stockport

Digital Customer Service Why the Local Digital Declaration matters to Stockport

1d Austin Clark
Getting the NHS AI-ready: Four things that need to happen

Data and security Getting the NHS AI-ready: Four things that need to happen

1d Guest Writer
Councils must invest in digital self-service now or face catastrophe

Digital Customer Service Councils must invest in digital self-service now or face catastrophe

5d Guest Writer
Ensuring the NHS mobile app doesn't become an unwanted birthday present

Digital Customer Service Ensuring the NHS mobile app doesn't become an unwanted birthday present

1w Guest Writer
Case study: North Tyneside Council saves 103 hours every month through new data strategy

Digital Customer Service Case study: North Tyneside Council saves 103 hours every month through new data strategy

1w Guest Writer
It’s about service change, not IT

Digital Customer Service It’s about service change, not IT

2w Austin Clark
Five customer service tech trends you need to know

Digital Customer Service Five customer service tech trends you need to know

2w Austin Clark
Three steps to effectively execute a customer journey map

Digital Customer Service Three steps to effectively execute a customer journey map

4w Austin Clark