Service deliveryDigital Customer ServiceCatch up now: Webinar – What does it take to embed digital culture?

Catch up now: Webinar - What does it take to embed digital culture?

Missed the Wigan Council/Agilisys webinar about embedding a digital culture? Catch up on demand here

Earlier this month, Wigan Council partnered with Agilisys to host a webinar titled What does it take to embed digital culture?

The webinar explored how the authority has encouraged a third of Wigan’s population to sign up to the MyAccount Digital platform that makes contacting the council, paying bills and reporting environmental problems easier.

The webinar also generated plenty of discussion about how the council has enhanced its own IT systems and technologies and recruited more staff with digital skills, including the creation of half a dozen digital innovation posts.

If you missed the webinar – or you would like to listen to it again click here for the recording.

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