Service deliveryAdult Social CareHammersmith and Fulham Council awards bill payment contract

Hammersmith and Fulham Council awards bill payment contract

The London Borough of Hammersmith and Fulham (LBHF) has awarded payment firm Allpay a six-year contract to supply its residents with access to the Post Office network for the payment of council bills

The London Borough of Hammersmith and Fulham (LBHF) has awarded payment firm Allpay a six-year contract to supply its residents with access to the Post Office network for the payment of council bills.

Allpay, which already supplies bill payment solutions to 15 London Boroughs, will also manufacture and despatch up to 40,000 plastic swipecards over the term of the contract allowing payments made at the Post Office to be automatically credited to citizens’ accounts.

There are nearly 40 Post Offices within the council’s postcodes, providing citizens with access to pay bills such as council tax, housing rents, temporary accommodation, private sector leasing and hostel accounts.

Sue Evans, head of pay and park at LBHF, said: “The benefit of the new contract is that it brings both payment processing and card production under a single supplier as both were carried out by different suppliers previously.”

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