Service deliveryDigital Customer ServiceBetter broadband is music to the ears of pub regulars

Better broadband is music to the ears of pub regulars

Getting access to superfast fibre broadband in their local is creating a song and dance for regulars at a pub in Nottinghamshire.

Getting access to superfast fibre broadband in their local is creating a song and dance for regulars at a pub in Nottinghamshire.

The Manvers Arms in Cotgrave is one of more than 60,000 homes and businesses able to benefit from the Better Broadband for Nottinghamshire (BBfN) programme so far.

BBfN is being delivered by Nottinghamshire County Council, in partnership with BT. It is on course to ensure 95% of properties can access fibre broadband in the county by April this year, when phase one of the rollout is due to be completed – more than a year ahead of the national target date. Phase two will begin immediately afterwards, with the aim of extending coverage to 98% of the county by 2018.

When BBfN arrived in Cotgrave, landlord Phil Pearson was quick to upgrade the pub’s previous broadband service.

“Our jukebox in the main bar has the ability to stream up to seven million songs from the internet, but previously we could not download the songs quick enough to meet the demand of a busy pub on a Friday night,” he said. “Now, thanks to the hugely improved broadband speed, our customers can listen to any song they want instantly at the touch of a button.”

The superfast jukebox is just one of many ways the pub and its customers are benefitting from upgraded broadband, which has also included:

  • Free wi-fi for customers, which has already surpassed 650 unique registered users since being installed
  • A reliable card payment machine, which uses the internet to authorise purchases
  • Improved remote access to back office software for the business from IT support, which was previously unreliable due to poor connectivity

The council is moving ahead with plans to roll-out more superfast broadband this year and beyond, extending the digital revolution to thousands more homes and businesses.

Work on behalf of Better Broadband for Nottinghamshire is being carried out by Openreach.

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