Service deliveryDigital Customer ServiceHow well are local authorities serving citizens online? (Infographic)

How well are local authorities serving citizens online? (Infographic)

In the past year 63% of the British public visited local authority websites, but few actually used online services, which suggests local authorities are missing a trick or two

In the past year 63% of the British public visited local authority websites, but few actually used online services, which suggests local authorities are missing a trick or two at a time when the government is aiming to improve online access to central and local services.

So just how well are local authorities serving citizens online? This infographic reveals all.

acquia_LOCAL_GOV_infographic_031215
acquia_LOCAL_GOV_infographic_031215

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