Research & Trends‘Red-tape culture’ holding back public sector, says survey

‘Red-tape culture’ holding back public sector, says survey

Half of senior central and local government IT executives surveyed by KnowledgeKube have identified ‘red-tape culture’ as a key barrier to digital transformation in the public sector.

A survey of thirty senior central and local government IT executives by KnowledgeKube has shown a lack of progress in updating legacy processes in the public sector IT infrastructure with half of those interviewed identifying ‘red-tape culture’ as a key challenge.

When asked about current digital transformation priorities, around 60% of respondents felt that is a need to ‘update existing legacy processes’ with a third also believing that ‘integrating and connecting existing applications and data’ is a key priority.

The survey found that almost half of those questioned have found ‘red-tape culture’, ‘old style leadership’ and ‘cost of innovating’ holding back progress in the public sector transformation.

Nearly a quarter found a ‘lack of resources and training’ as a clear issue, whilst 42% find the ‘scale of the challenge’ overwhelming.

Peter Robbins, managing director of Mercato Solutions – creators of KnowledgeKube, said: “The public sector is taking positive steps towards creating and implementing digital services yet it is the pace of this transformation that indicates significant barriers to much-needed innovation remain.

The combination of an IT skills shortage, high perceived cost, and therefore risk, associated with going digital, coupled with a fear of failure, are qualities that undermine the very ethos of driving rapid innovation and change.

‘‘In order to progress, there needs to be a greater focus on the ability to re-engineer and optimise existing processes with greater speed and efficiency,” he concluded.

Related Articles

Seven digital government trends to look out for in 2018

Adult Social Care Seven digital government trends to look out for in 2018

8m Austin Clark
UK falling behind in government digitisation according to report

Data Insight UK falling behind in government digitisation according to report

11m Austin Clark
Desire to deliver better customer service is driving the next phase of digital transformation

Digital Transformation & Change Desire to deliver better customer service is driving the next phase of digital transformation

1y Austin Clark
Could immersive collaboration tools optimise public sector work?

Digital Transformation & Change Could immersive collaboration tools optimise public sector work?

1y Austin Clark
Top 10 strategic technologies for Government

Digital Transformation & Change Top 10 strategic technologies for Government

1y Austin Clark
Digital skills and sharing key to public service transformation, survey finds

Digital Skills Digital skills and sharing key to public service transformation, survey finds

1y Austin Clark
UK public sector faces major DNS threat and rising cost of security breaches, survey finds

Cyber Security UK public sector faces major DNS threat and rising cost of security breaches, survey finds

1y Austin Clark
Five reasons cyberattacks succeed

Cyber Security Five reasons cyberattacks succeed

1y Austin Clark