Headline NewsPublic sector austerity could transform local authority intranets, says Socitm

Public sector austerity could transform local authority intranets, says Socitm

Socitm found that intranets are currently a low priority for councils, which have minimal functionality, poor navigation systems and an overall lack engagement from senior management.

With the UK public sector set for further austerity measures, Socitm is predicting that it could provide an opportunity for the development of local authority intranets.

According to its latest briefing ‘Better connected intranets’, senior management in the public sector may begin to use their council intranet for the first time with service and financial cuts, and be disappointed with the facilities available.

Socitm is forecasting that this may incentivise local authorities to invest in their intranet systems; the briefing suggests that the systems can be brought up to speed quickly by sharing best practices amongst authorities.

Socitm found that intranets are currently a low priority for councils, which are focusing more on customer service websites, and therefore have minimal functionality, poor navigation systems, an overreliance on ‘PDF’ formatting with an overall lack of engagement from senior management.

The research found that the intranet should fulfil four primary purposes: applying for holiday or travel expenses; finding a directory of colleagues; information regarding management and authority strategies; and news or current events.

One of the barriers to investment by councils in their intranets is that although savings from citizen self-service are now well recognised, the same is not true of employee self-service,” said Martin Greenwood, author of the briefing.

Behind all this is the plain fact that the value of employee time continues to be insufficiently recognised by senior management.

Additional drivers right now for investment in intranets are the increase in shared service developments and a rise in flexible working, both of which are supported by an effective intranet.”

Related Articles

Search is on to find Female Leaders in GovTech

Digital Transformation Search is on to find Female Leaders in GovTech

1m Austin Clark
City Corporation and Agilisys offer digital skills to inner city London boroughs

Digital Skills City Corporation and Agilisys offer digital skills to inner city London boroughs

3m Austin Clark
Year in review: The top digital government stories of 2017

Government Technology Year in review: The top digital government stories of 2017

6m Austin Clark
Existing processes are preventing digital adoption, survey reveals

Digital Customer Service Existing processes are preventing digital adoption, survey reveals

1y Austin Clark
Budget 2017: The key talking points at a glance

5G & Mobile Budget 2017: The key talking points at a glance

1y Austin Clark
Government finally publishes its Digital Transformation Strategy

Headline News Government finally publishes its Digital Transformation Strategy

1y Austin Clark
Cash promised for tech initiatives in Autumn Statement

Headline News Cash promised for tech initiatives in Autumn Statement

2y Austin Clark
London NHS trust using Google AI tech to treat patients

Digital Transformation London NHS trust using Google AI tech to treat patients

2y Austin Clark