Headline NewsHow to tackle the top 6 channel-shift challenges

How to tackle the top 6 channel-shift challenges

Six barriers stand between the public sector and digital transformation, according to OutSystems. Here’s how to overcome them.

The way that government services are delivered is changing. And although the private sector has had much success with digital transformation — from printing airline boarding passes at home to banking on their phones — the public sector faces a host of different challenges.

According to OutSystems: “Government services are the functional equivalent of many individual businesses with separate management teams and workforces and starkly contrasting service provision models. This creates a unique challenge for government IT organisations when tasked with serving all of these very different operating units.”

In their white paper “Top 6 challenges of channel shift — and how to tackle them” OutSystems examines a number of areas where radical technical challenges are faced by governments, explaining point-by-point how to overcome them.

The white paper covers everything from agile development and designing for today’s users to listening to your data and integrating even legacy systems.

Fill in the form below to download your free white paper.

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