Dr Masood Nazir, the clinical information and quality assurance lead for Birmingham CrossCity CCG, said during the National Docman Conference in London, that although moving towards paperless healthcare will not only speed up decision making in the NHS but also provision of data, much work is to be done so that the culture can change regarding paper-free healthcare alternatives.
“Sometimes the technology is not quite right, it makes it clunky and difficult for patients to access information or book appointments. Actually we are improving all that. One of the key things is to make sure the technology is fit for purpose,” he said.
“If you can find things electronically, make them easily available with times and their location in front of you, you can actually make a clinical diagnosis.”
According to him, only 45% of surgeries in the country offered appointments and prescriptions online last year but the current figure is at 85% and is estimated to hit 95% at the end of the current financial year.
Kemi Adenubi, programme director of primary care IT at HSCIC, also spoke at the conference where she discussed changes to the refreshed General Practice Systems of Choice (GPSoC) commercial framework.
She said that electronic document management was being added to lot one of the framework so that providing such services to GPs could be centrally covered.
She added that this shows pressure from GPs to have document management classed as a principal clinical system within the framework and that services are expected to be available over the next few months when compatible document management tools cleared GPSoC’s assurance standards.
“It’s been a long time coming bringing document management into GPSoC, and it is all part of the procurement of the new framework to replace the original GPSoC,” she said.