PolicyGDS to improve experience of Welsh speakers on GOV.UK

GDS to improve experience of Welsh speakers on GOV.UK

According to Mike Bracken, Executive Director of GDS: "We built GOV.UK to meet the needs of all users and that’s why I’m pleased we’re supporting Welsh speakers in accessing government information and services."

The Secretary of State for Wales has welcomed a commitment by the Government Digital Service (GDS) to improve the experience of Welsh speakers when using the UK government’s website.

It follows a tour of the GDS by David Jones MP where he saw how the service was leading the digital transformation of government to create modern, efficient, digital-by-default public services that are fit for the 21st century.

The visit also included a presentation on the recently launched Carer’s Allowance service which allows Welsh speaking carers to apply for their carer’s allowance online in Welsh.

According to Mike Bracken, Executive Director of GDS: “We built GOV.UK to meet the needs of all users and that’s why I’m pleased we’re supporting Welsh speakers in accessing government information and services.

We’re working closely with the Wales Office to ensure that the Welsh language content on GOV.UK is underpinned by high quality user research that provides a simpler, clearer and faster service for users.”

 

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