Research & TrendsMilton Keynes CCG reviewing health & social care system online

Milton Keynes CCG reviewing health & social care system online

Its been found that 69.6 per cent of those surveyed would be very happy to have the option to book an appointment with their GP online but 43 per cent of people would be very unhappy to have to use this method.

Milton Keynes Clinical Commissioning Group (CCG) is reviewing the current health and social care system across the city. The CCG has been working since the start of the year to get feedback to help develop options for the public to consider on what services they want to see in the review. Their views will help model what future health care might look like as public priorities are assessed for the way forward.

Findings included:

• A total of 69.6% would be very happy to have the option to book an appointment with their GP online but 43 per cent of people said they would be very unhappy to have to use this method.

• Booking an appointment with their GP online was something that 60.9% were currently able to do while just over a third would not be able to do this.

• Others said it was not always easy to see the same GP about on-going conditions or treatments. But just under a half of the people taking part said they would find the option of a telephone or online consultation with their GP helpful.

Dr Nicola Smith, GP Chair at the CCG, said: “We welcome how the public have engaged with the Joint Review and the survey, in particular. Their feedback is incredibly useful at this stage, where we are listening to the people that use our services. 

We will use the content to help inform the next stage which is where we look at what will work and what may not. By placing feedback into the official website, the public, patients and carers can ensure their voice is heard. Our aim is to feedback as much information to the Review Team as possible and people can do this by visiting www.shapingMKhealth.co.uk.”

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