Central government is making progress on the delivery of its ‘Cloud First’ policy but the solutions implemented are falling short of the expectations of civil servants and failing to drive service innovation, according to new research.
The research, published by Eduserv, conducted among over 800 civil servants for the report, ‘Delivering Cloud First’ found that:
- The desire to improve efficiency is the top motivation for those adopting cloud computing, according to some 57% of those responding;
- The majority of cloud adoption (60%) to date has focused on delivering ‘Entry level’ Infrastructure as a Service solutions;
- Of all cloud-related projects implemented, just 10% were motivated by the opportunity to deliver better citizen-facing services.
Andrew Hawkins, Government Sales Director at Eduserv commented: “The government is making progress with its Cloud First policy but the extent to which efficiency is being prioritised over innovation is a real cause for concern.
“We appear to have arrived at a place where cloud computing is being used in central government to cut IT costs without necessarily resulting in improved services.
“Of course, efficiency is important but we need to make sure that cloud computing isn’t just seen as an opportunity to deliver cheaper IT bills but as the best way of delivering transformation in the effectiveness of government departments and the services they deliver.”