Digital leadership, the role of ‘traditional’ IT in delivering public services and an increasingly digital public service infrastructure, will come under the spotlight at this year’s annual conference of the Society of IT Management.
Services in a Digital World: Leading, Innovating, Delivering will run 8-10 December at the Business Design Centre, London.
The conference opening keynote, to be presented by digital change guru Catherine Howe, will set out the differences between digital leadership and traditional leadership, and the challenges and opportunities that ‘digital’ is presenting to leaders across the public and third sectors.
These themes will be developed by former Socitm President Jos Creese, CIO at Hampshire County Council, a high-profile IT leader and passionate advocate of the profession’s key role in leading, innovating and delivering digital public services.
Also speaking at the event will be Mike Bracken, Executive Director of the Government Digital Service and Dave Carter, Head of Manchester City’s Digital Development Agency.
In addition there will be sessions on designing for mobile; digital identity and security; smarter use of data and information in service delivery; designing ‘apps’ for local government; social media, group procurement, demand management; G-Cloud, and more.
Those in charge of major IT investments will be able to learn from the experience of Gerry Pennell, former CIO of the London Organising Committee of the Olympic and Paralympic Games (LOCOG), while anyone anxiously watching another major IT project, universal credit implementation, can hear author and commentator Professor John Seddon’s take on something he has warned the Public Accounts Committee is ‘doomed to fail’. Simon Parker, Director of the New Local Government Network will present results of their recent study into the slow pace of cost-saving innovation in local government and whether IT, co-operation and co-creation can overcome barriers.
Presentation of topics featured at Socitm 2013 will be via a range of formats, including plenary sessions, panel discussions, streamed sessions, and roundtables, providing plenty of time for delegates to interact with speakers and each other. An exhibition of IT and digital services will run alongside the conference.
Alongside the main conference on Tuesday 10 December, a parallel event will run for members of Socitm’s Website Performance Service (WPS). The WPS collects and reports data about customer usage and satisfaction with council websites, and runs bi-annual workshops to share data, knowledge and best practice about website performance, ‘digital first’ approaches and channel shift. Socitm 2013 delegates interested in website performance will be welcome to attend these sessions also.
Socitm’s annual Awards Dinner, showcasing success stories in IT innovation, leadership and delivery across the public and third sectors, will be held on the evening of Monday 9 December. Awards include the Digital Engagement Award, Socitm Web Award, Socitm Innovation Award, Socitm Member Award and the Graham Williamson Research Award. The evening will be hosted by comedian Dominic Holland.