InsightsICT professionals should promote digital services: Socitm

ICT professionals should promote digital services: Socitm

The latest Socitm briefing says that adopting modern approaches to digital service development will pay dividends.

ICT professionals should be positioning themselves as leaders in promoting digital services, says Socitm in its latest briefing (view press release).

If they do not, the risk is much greater that others will decide the future direction of ICT in their organisation.

‘The digital agenda: what it means for Socitm’s members’ suggests that the ‘legacy-heavy’ ICT estates Socitm members tend to be responsible for can make it a challenge to ‘be and do digital’, but advises that adopting modern approaches to digital service development will pay dividends.

The briefing goes on to argue that the radar of Socitm members extends further than most in the technical and methodological aspects of the digital agenda. This makes them well placed to align with the business agendas of chief executives and service leadership teams, where ICT-enabled productivity enhancement and digital transformation of services portfolios are now the order of the day.

Socitm members should be in no doubt that the digital agenda will play out in their organisations, with digital technologies and methods helping deliver better services and better value for money.

It is therefore vital that ICT strategies are developed to align with and support wider organisational business and digital strategies.

Related Articles

Legacy IT – the biggest barrier to transformation?

Change Management Legacy IT – the biggest barrier to transformation?

2m Austin Clark
Q&A: Using digital communication platforms to work smarter – part 2

Digital Customer Service Q&A: Using digital communication platforms to work smarter – part 2

3m Austin Clark
Generating and protecting real estate revenues through technology

Insights Generating and protecting real estate revenues through technology

4m Guest Writer
Saving millions, maintaining services (case study)

Cloud Computing Saving millions, maintaining services (case study)

4m Austin Clark
Seven digital government trends to look out for in 2018

Adult Social Care Seven digital government trends to look out for in 2018

4m Austin Clark
Four lessons to learn from early AI projects

Digital Customer Service Four lessons to learn from early AI projects

4m Austin Clark
Automation, AI and machine learning in the public sector

Digital Transformation Automation, AI and machine learning in the public sector

4m Austin Clark
Council boosts revenue by gearing up for electric vehicles (case study)

Digital Transformation Council boosts revenue by gearing up for electric vehicles (case study)

4m Austin Clark